At OneShopIntl , we strive to make your shopping experience as seamless and convenient as possible. Below is all the information you need to know about our delivery process, including shipping options, timelines, costs, and more.
1. Shipping Across Pakistan
We are proud to offer delivery services to customers across Pakistan. Whether you’re in Karachi, Lahore, Islamabad, or any other city, we ensure your orders reach you safely and on time.
2. Delivery Timeframes
The estimated delivery time depends on your location and the seller’s processing speed. Here’s what you can expect:
- Standard Delivery:
- Urban Areas (e.g., Karachi, Lahore, Islamabad): 3–5 business days
- Rural Areas: 5–7 business days
- Express Delivery (if available):
- Urban Areas: 1–2 business days
- Rural Areas: 2–4 business days
Please note that delivery times may vary during peak seasons, holidays, or unforeseen circumstances such as weather conditions or logistical delays.
3. Order Processing
Once you place an order, the seller will process it within 1–2 business days . After processing, your package will be handed over to our trusted logistics partner for delivery. You will receive a confirmation email with tracking details once your order has been shipped.
4. Shipping Costs
Shipping fees are calculated based on the following factors:
- Weight and size of the package
- Destination (city/region)
- Seller-specific policies
Some sellers may offer free shipping on select products or for orders above a certain amount. Shipping costs will be clearly displayed at checkout before you confirm your purchase.
5. Cash on Delivery (COD)
We understand that many shoppers prefer paying upon receipt of their orders. That’s why we offer Cash on Delivery (COD) as a payment option for most purchases. Simply pay the delivery agent in cash when your package arrives. Please have the exact amount ready to avoid delays.
Note: COD availability may vary depending on the seller and product type. Certain high-value items may require prepayment.
6. Tracking Your Order
Once your order is dispatched, you’ll receive a tracking number via email or SMS. Use this number to monitor the status of your shipment through our logistics partner’s website or app. If you encounter any issues with tracking, feel free to contact us at support@oneshopintl.com .
7. Delivery Partners
We work with reliable courier services such as:
- TCS
- Leopards Courier
- DHL (for express deliveries, if applicable)
These partners are known for their efficiency and commitment to delivering packages safely and on time.
8. What to Do Upon Delivery
When your order arrives:
- Inspect the package for any visible damage before signing for it.
- Verify that the contents match your order.
- In case of discrepancies or damaged goods, report the issue immediately to our customer support team at support@oneshopintl.com .
9. Returns and Refunds
If you’re not satisfied with your purchase, please refer to our Return Policy for detailed instructions on returning items and requesting refunds. All returns must be initiated within [X] days of delivery, subject to the seller’s terms and conditions.
10. Contact Us
For any questions or concerns regarding your delivery, don’t hesitate to get in touch with us:
- Email: support@oneshopintl.com
- Phone: [Insert Phone Number]
- Live Chat: Available on our website during business hours
Our friendly customer support team is here to assist you every step of the way!
Thank you for choosing OneShopIntl . We’re committed to ensuring your orders arrive promptly and securely so you can enjoy a hassle-free shopping experience.
